Residential Life Staff


We're here to make sure your residential life experience at Franklin Pierce is rewarding, safe and fully-integrated
with all aspects of living and learning in a liberal arts community. You will meet three types of staff in your residence hall. Each has a role in helping students adjust to college life and make the most of residential, social and academic life at Franklin Pierce.

Res Life Department photoAn Experience Directoris a professional staff member that lives in the residence halls and oversees the development of their residents.  Each has the experience and skill to supervise, provide leadership and act as a role model for their respective staffs. Experience Directors are responsible for establishing a civil and respectful living community while promoting student involvement in the University community.  They also serve as a Judicial Officer and are responsible for meeting with their residents when alleged policy violations occur.

A Graduate Assistant is a professional staff member who resides in campus housing.  Their role is to be an adult presence within their area, uphold University policy, as well as assist their respective Experience Director in day-to-day tasks.

A Community Assistant is a carefully selected upper- class student leader who assists in developing a community. CA's fulfill many roles including programmer, administrator, and policy enforcer. They are familiar with the University's goals, services, policies and procedures. Community Assistants are directly supervised by the Experience Directors.

Ken ErvinKen Ervin
Director of Residential Life
(603) 899-4167

Ken is from Rochester, New Hampshire and graduated from Franklin Pierce with both his undergraduate and graduate degrees.  Ken played on the Men’s Basketball Team and graduated in 1996 with his Bachelor of Science Degree majoring in Marketing.  Ken returned to Franklin Pierce in the summer of 1999, worked in Residential Life and in the Athletics Department with the Men’s Basketball Team, and in 2003 attained his Master of Business Administration degree with a concentration in Leadership.  Ken is in his fifteenth year in Residential Life and eleventh as Director.  
Ken lives in Fitzwilliam, New Hampshire and is married to Liz Nelson, 1998 Franklin Pierce alum, and they have three children: Zachariah, Isaiah, and Victoria, and are expecting twin girls this fall.  Ken and his family are often seen on campus during the evenings and weekends enjoying and supporting students in their academic, athletic, and social experiences. 


Mary photo

Mary Call
Administrative Coordinator for Residential Operations
(603) 899-4360

Mary is originally from Mineola, New York and moved to Rindge thirty-nine years ago.  Mary began working at Franklin Pierce in 1983 and is responsible for a number of data entry processes, to include: housing assignments, room changes, meal plan changes, student withdrawal/leave of absence, student re-admission, and dorm damage, and returning student Room Lottery.
Mary has been an Intermediate Emergency Medical Technician for twenty-two years and is a proud member of the Jaffrey-Rindge Memorial Ambulance Service for also twenty-four years.  In addition Mary serves as a New Hampshire State Instructor Coordinator for the last seventeen years, teaching and preparing Franklin Pierce students and community members for the National Emergency Medical Technician certification/license.


Peggy's photoPeggy Collum
Administrative Assistant for Residential Life
(603) 899-4176

Peggy has been employed in Residential Life for 18 years and is the first person students and families see when entering the office and in most cases she is on the other end of any phone calls made to the office. 

Peggy and her husband live in Rindge and they have 4 children, 14 grandchildren and 1 great grandchild. Outside of her job Peggy enjoys walking, kayaking with grandchildren, reading, and vacationing in Aruba.




Chris Johnson
Senior Experience Director
Sophomore Residents
Cheshire, Edgewood, & Monadnock Halls
(603) 899-4354

Chris Johnson is from Bath, Maine.  He attended the University of Maine at Machias, where he graduated in 1999 with a Bachelor of Science degree in Middle Level Education with a concentration in English.  He has been working in Residential Life at Franklin Pierce for 16 years.  While in college, he was a Resident Assistant for a year, as well as a Head Resident Assistant for two years.  Throughout his time at Pierce, Chris has been involved in many different facets of the community.  He currently advises the Student Government Association, sponsors many children’s events that bring the residents of the surrounding towns to campus in interact with Franklin Pierce students, teaches the required math class, Foundation of Math, facilitates an alcohol workshop, and tries to interact with students in as many ways as possible. 
Chris, his wife, and their son, Wesley, live on campus.  When Chris is not working he is an avid reader, enjoys video games and is an aspiring writer.  




Michelle's photoMichelle Bourassa
Experience Director
First Year Residents
Granite & New Hampshire Hall
(603) 899-4359

Michelle Bourassa is from Keene, NH. She attended Keene State College, where she graduated in 2010 with a Bachelor of Science degree in Media and Marketing. While at Keene State College Michelle was active on campus, she played intramural sports, was a Resident Assistant, and was involved with summer conference and was a summer Resident Assistant. After graduating Michelle lived in Boston as an Area Sales Manager for a beverage company, promoting, selling and sampling the beverage to local vendors and at events. Michelle returned back to the area to become a Correctional Officer for Sullivan County Department of Corrections in Claremont, NH.  In her free time she enjoys reading, playing volleyball, spending time with family and friends and anything crafty. Michelle is living in New Hampshire and will be working with the first year students. She can’t wait to meet the students and looks forward to showing them what Franklin Pierce University has to offer.



Kelsey's photoKelsey O’Connor
Experience Director
First Year Residents
Mt. Washington Hall
(603) 899-4352

Kelsey O’Connor is from Bedford, MA and graduated from Champlain College in Burlington, VT with a  Bachelor of Science in Event Management. During her time at Champlain College Kelsey was very active on campus as a Program Coordinator, Orientation Leader and Resident Assistant, and President of the Campus Programming Board. When Kelsey is not working she enjoys playing spots, kayaking, and hiking and in the winter you will find her out hitting the slopes. Kelsey will be working with the First Year Students and is excited to show what doors can open for every student by getting involved on campus.



Brian's photoBrian Bator
Experience Director
Junior Residents
Mt. View & Northwoods Apartments
(603) 899-4179

Brian Bator is from Erie, Pennsylvania and graduated from Franklin Pierce in 2009 with a BA in Fine Arts and Art Education.  He was a member of the Ice Hockey and Baseball programs during his undergraduate years.  Brian spent the last five years teaching Photography and Digital Media along with general art classes in both public and private high schools while coaching many different sports teams.  Alongside his teaching and coaching duties, he was also a student adviser and dorm parent.  In his free time Brian continues his work as an artist, and enjoys all sports and creating music.  Brian looks forward to meeting his residents and inspiring our leaders of tomorrow.



Jeff's photoJeff Pelkey
Experience Director
Senior Residents
Lakeview & Sawmills
(603) 899-4358

Jeff is from Fitzwilliam, NH and a graduate from Keene State College. Jeff received his Bachelor Degree in Occupational Health and Safety in 2012 and is finishing his Master Degree also in Occupational Health and Safety at Keene State this summer. Jeff played college baseball for four years and is also serves as an Assistant Coach for the Ravens.  In Jeff’s free time he enjoys playing golf and being with family and friends.  Jeff is returning for his second year and is excited to continue developing our students and is looking forward to working with our seniors.