Franklin Pierce University's guidelines, expectations, and processes were developed with guidance from, and in some part are governed by, the Centers for Disease Control (CDC), the New Hampshire Department of Health and Human Services NHDHHS), and the New Hampshire Governor's Office.
I have heard that if I’m coming from outside of New England and that I cannot quarantine in New England prior to my arrival, that I must quarantine on campus when I arrive. Is this correct?
As was communicated in Fall semester, the Department of Health and Human Services in New Hampshire and the Governor’s office are requiring anyone that travels to New Hampshire from outside of New England, to quarantine for 10 days or for 7 days followed by a negative COVID test. This is a requirement for any of our students, faculty, or staff that travel outside of New England. By order of the Governor’s office, Athletic teams that are adhering to the NCAA testing protocols and traveling for competition and not remaining overnight are exempt from this requirement.
What are the testing expectations for returning to campus in the Spring Semester 2021?
All students will be required to provide Student Health Services with a negative COVID-19 test within 7 days of arriving on campus for move in, or in the case of commuters, either the first day of orientation (new students) or classes (returning students).
I have received the vaccine. Does this change testing in the spring?
We are very happy that you were able to access the vaccine. We ask that you send a picture of your completed vaccine card. The vaccine card will need to be filled out completely for us to accept it. You can either bring a copy of the card or email a picture of the both the front and backside of the card to We are very happy that you were able to access the vaccine. We ask that you send a picture of your completed vaccine card. The vaccine card will need to be filled out completely for us to accept it. You can either bring a copy of the card or email a picture of the both the front and backside of the card to If it has been a full 14 days since your second COVID vaccine, you will no longer be required to be tested or to participate in quarantine/isolation requirements. Even with the vaccine, you will still be expected to follow the COVID 19 safety measures on campus such as mask wearing and social distancing. If it has been a full 14 days since your second COVID vaccine, you will no longer be required to be tested or to participate in quarantine/isolation requirements. Even with the vaccine, you will still be expected to follow the COVID 19 safety measures on campus such as mask wearing and social distancing.
Will the University be testing Students when we return for the Spring of 2021?
The University is also providing, in partnership with Broad Institute, on-site testing during the Spring return to campus. Students who are awaiting a negative PCR test in order to move-in and or begin on-ground classes will begin their courses remotely and must submit the Remote Instruction request form for official documentation and approval. Once a negative test result is available, shared and documented with Health Services, the student will be able to move-in and/or move to on-ground instruction. Faculty will be notified when a student is approved to move from remote to on the ground instruction by Academic Affairs. Additional testing will also occur throughout the semester.
What if I can't be tested and get results within the 7 day window before I arrive in Rindge?
We are requiring students to obtain a negative PCR COVID-19 test within seven (7)
days of their scheduled move-in appointment or seven (7) days before the first day
of class for commuting students. We have eliminated the option to shelter in place
pending test results.
To return to campus, you must present a negative PCR COVID-19 test taken within 7
days of your return.
In an effort to support students who are unable to secure a test, those who are able
to drive to the Rindge campus safely can schedule a PCR test on campus during designated
time slots Sunday, January 17th through Thursday, January 21st. The cost of this test
is covered by Franklin Pierce and is available to all residential and commuter students.
Upon completing testing, students must immediately leave campus to await results.
On-Campus PCR Testing Sign-up for Residential Students
On-Campus PCR Testing Sign up for Commuter Students
If you cannot access a test or travel to campus for testing, please contact to create a plan for your safe return to campus.
Additionally, students will be tested at the beginning of the semester and randomly
throughout the spring.
We encourage students to consider testing at any time prior to coming to campus for
your own peace of mind. If you test positive at any time prior to your arrival on
campus, this will enable you to start your quarantine from home. We will work with
you to ensure that you don’t fall behind in your classes and will welcome you to Rindge
as soon as you test negative and are cleared by Health Services.
I tested positive for COVID-19 over winter break, what does this mean?
Anyone that tests positive for COVID-19 is exempt from testing for 90 days from the date the first test was taken. This is due to the possibility of testing positive while your body sheds the virus. We will need documentation of your positive result for our records, please send this to . You will not need to provide a negative PCR test to return to campus or participate in the campus wide testing for 90 days. Once the 90 days has passed you will then be eligible to participate in campus wide COVID-19 testing.
Can I move in if I’m tested on campus?
Yes. Students that get tested when they are moving in will be permitted to move in while we await the test results as long as they adhere strictly to our safety protocols and processes. If they cannot, they will be asked to leave campus until their test results return.
What if I test positive for COVID-19?
If you do test positive, don’t worry! We will work with you to ensure that you don’t fall behind in your classes and will welcome you to Rindge as soon as you test negative and are released by your physician. The earlier we know, the more we can help and the less hassle it is for you! A student who tests positive for COVID-19 will be moved to one of our quarantine locations for treatment and observation. If a student tests positive for COVID-19 prior to coming to campus, they should notify Student Health Services and remain home until released by a director of health.
If you have questions, please contact .
Can I move in and be tested on campus?
Franklin Pierce will now require all Rindge residential students to obtain a negative
PCR COVID-19 test within seven (7) days of their scheduled move-in appointment or
seven (7) days before the first day of class for commuting students. We are eliminating
the option to shelter in place pending test results.
To return to campus, you must present a negative PCR COVID-19 test taken within 7
days of your return.
What if I have a temperature when I arrive to move in?
All students will have their temperature taken when they arrive. Commuter students who’s temperature is 100.4 degrees or higher will be asked not to return to campus until their oral temperature has been 99 degrees or less for 72 hours without use of any medication. Residential students with a temperature of 100.4 degrees or higher should self-quarantine and contact Student Health Services. Please know we will work with you if this occurs so that you are not navigating this situation without help.
Before coming to campus for move-in, will I be required to self-quarantine?
Students will be asked to self-quarantine at home for 10 days prior to coming to campus and limit all unnecessary contact with anyone outside of their immediate family. We expect all students to wear a face mask and abide by social distancing guidelines when interaction with others is required during this period. This form will notify the university on the students intention to either quarantine at home without taking public transportation to return to campus or the need to quarantine support on campus.
What if I can’t completely self-quarentine for 10 days before arriving in Rindge?
All students MUST quarantine for 10 days prior to arrival to campus.
What are the testing expectations for commuter students?
Commuter students are to present Health Services with a negative COVID-19 test within 7 days of their first face-to-face class or in the case of new commuter students, their first day of orientation. If they cannot do this, they must come to campus during a prescheduled testing time during the return to campus at the beginning of the Spring Semester 2021.
Will faculty and staff also be tested?
Yes, faculty and staff will be tested.
Will there be testing available on-campus and is there a cost?
Yes, testing is available on campus. There will be no cost to students either for COVID-19 tests taken during move-in days or if you are randomly selected for screening purposes or deemed necessary by an on-campus healthcare director of health.
Will there be a daily screening?
Yes. Employees and students will be required to fill out and complete a short, HIPPA Compliant Form daily. Students, faculty and staff will be required to provide their own thermometer. Failure to complete this document daily as directed could result in your removal from campus.
What should I do or whom do I contact if I observe another student who might have coronavirus symptoms?
We are asking for all employees and students to encourage each other to report any potential COVID-19 symptoms to Human Resources or Health Services respectively. We also ask that anyone who believes other members of the community are showing symptoms of COVID-19 please report their concerns to Student Health Services.
What happens if I do not want to adhere to the required precautionary and preventive measures the University expects of me?
You will not be permitted on campus. If you feel that you cannot adhere to the COVID-19 expectations, contact the Dean of Students office to discuss a leave of absence or other options that may be available to you.
What happens if I must go into quarantine/isolation?
Students who test positive for COVID-19 can return home if they do not have to board a plane or take any form of public transportation, including cabs or car services. If returning home is not an option, we have beds and spaces set aside for students that test positive for COVID-19, those who are symptomatic, or those who have been exposed to a confirmed COVID-19 case. Services will be required to sign off on the health of all students in quarantine before they return to in-person classes.
If I’m in quarantine/isolation, what will it be like?
A Please review the COVID Quarantine/Issolation Expectations document.
I have anxiety about the nasal swab test. What should I expect?
For our tests, the swab will only be placed in the lower part of your nose and will not involve the “brain tickle” associated with early COVID-19 tests. The swab procedure will test will take less than 10 seconds to complete.
I am residential student, but I haven’t scheduled a move in time.
Residential students will be tested when they arrive for their scheduled move in time. You should have received an email from Residential Life to schedule your move-in time, but if you have not, please contact the Residential Life office at 603 899-4176 or email Assistant Dean of Student Affairs Kat Dougherty at
Should I arrive on campus early for testing and move-in?
Given the protocols put in place as a result of the pandemic, we ask that students and their families not arrive on campus more than 10 minutes prior to their scheduled move-in time to avoid congestion and delays.
Can both roommates have the same slot to move in?
Our preference is that roommates move in one at a time in order to maximize social distancing and minimize any direct contact between families.
Can we move in and then eat breakfast locally?
There are few establishments locally available for breakfast and we ask that families if possible not do this to limit exposure. If a family does decide to dine at a local restaurant, we ask that they wear masks and follow all social distancing guidelines.
Will you be providing bins or dollies for move-in?
To avoid exposure, we will not provide bins or dollies during move-in. Families of course may bring ones of their own.
When will the testing consent form be sent out to residential and commuting students?
The consent form from our testing vendor, Broad Institute, will be sent to all residential and commuting students when they are provided access to sign up for a return to campus time. This will occur in early January, 2021.
When will the results from tests administered on campus be made available?
We expect test results within 2 to 4 days of being administered.
Will family members accompanying students be tested when arriving on campus?
No, each student will be allowed to have two family members or friends help them move in. They will be required to wear masks as will everyone. We of course ask that if any family members or friends who exhibit any symptoms of COVID-19 not come to campus.
Is there a cost to have a COVID-19 test on campus?
No. There will be no cost to students either for COVID-19 tests taken during move-in days or randomly as needed throughout the semester.
What is the policy for Facemasks?
Masks/Face coverings must be worn AT ALL TIMES, except for when you are in your individual room, office, utilizing the bathroom for brushing teeth/showering etc. and when in your personal vehicle. If you are in your residential room and someone other than you roommate comes into your space, all occupants must then put on a mask.
What if I can’t wear a facemask?
A face mask remains the most effective barrier for reducing the transmission of COVID-19; however, if there is a specific reason a mask cannot be worn, students can work through the accommodations process for permission to instead wear a face shield.
What other protocols should I follow?
All students should maintain a minimum of six feet between one another, wear their face mask properly, wash their hands regularly for at least 20 seconds, stay home when they are sick, clean and disinfect surfaces regularly and cough or sneeze into a tissue, sleeve or elbow ‒ not their hands.What should I do or whom should I contact if I observe another student or a faculty or staff member who is not wearing a face covering?
We ask that all members of the university community take an active role reminding others of the importance of face masks and their required use ‒ and to report non-compliance to Campus Safety or Student Affairs so that the Student Conduct process can be implemented to maintain the safety of the campus.
Will the University provide masks and/or face coverings for all students?
No. All students should arrive on campus with a sufficient supply of face coverings ‒ this should be 1 or 2 per day. The university will also have a limited supply on hand for the instances where a mask was misplaced or forgotten.
How will students stay physically distanced in residence halls bathrooms?
There will be posters and stickers strategically placed to illustrate how much distance should be between individuals.
How will students stay physically distanced in classrooms?
Desks will be strategically placed within the classrooms; there will also be markings on the floor to assist in guiding proper placement. Larger spaces have also been transformed into classrooms to make social distancing easier.
Will student clubs, organizations and teams be able to meet in person?
Yes, if physical distance guidelines can be maintained. Please note that groups of ten or more people must wear face masks even when meeting outdoors.
What about my belongings and my roommates ‒ how can we prevent contamination during move-in?
We ask that you bring disinfectant cleaners and that you wipe down anything that can be disinfected when you arrive. While you are not required to wear a face mask in your room with your roommate, we ask that your family members do.
How frequently will common areas in residence halls be cleaned (e.g. lounges, bathrooms)?
A deep cleaning will occur at least daily in the residence halls. We encourage students to adopt a “if I touched it, I will clean it” commitment to provide an additional level of disinfection.
How will classrooms be cleaned?
All high traffic areas on campus will be deep cleaned daily and in many cases multiple times.
What about air quality?
The University took a number of steps to introduce more fresh air into ventilation systems. These included replacing filters within units, increasing fan speeds and cleaning ductwork.
Where can I find the latest information about COVID-19 and how FPU is preparing/responding?
Updates regarding Student expectations and how the university is responding to violations of said expectations can be found at the following two locations.
What is FPU doing to keep the university community informed?
Senior leadership of the university meets daily to prepare and respond in the event
that cases of COVID-19 become more widespread and directly impact the university.
FPU is using multiple communication channels to keep the university community across
campuses informed. These include:
How will FPU notify the university community if there is a case of COVID-19 at FPU?
The University has a dashboard that is updated as results come in (link to it) We are following the latest CDC guidelines in responding to any potential exposure.
Is FPU coordinating with health agencies?
Yes. FPU senior staff, in collaboration with FPU Health Services, is coordinating closely with state health authorities on these and other measures, as well as following the guidelines provided by the Centers for Disease Control and the New Hampshire Department of Health and Human Services.
What is the current risk of COVID-19 to people in the United States?
COVID-19 illness remains a potential threat to the health and well-being of individuals in our communities. The risk appears greatest in those over 60 years old, and those with underlying immune compromise. Review the CDC's risk assessment for the latest information. At this time the FDA is working on effective vaccines for COVID-19, these are not available currently, if this were to change there will be additional communication.
What are the symptoms of COVID-19?
The symptoms of COVID-19 are similar to other viral illnesses. Learn more about the symptoms associated with COVID-19, which may include minor to severe symptoms such as:
What can I do to prevent the spread of COVID-19?
Please continue to follow all recommended health precautions.
What should I do if I see someone who may be ill?
Do not make judgments regarding a fellow student or colleague’s health. If you see someone who is clearly ill, encourage them to contact their family physician or Health Services.
What about university-related or personal travel plans?
Travel can increase the risk of exposure to you and the community. Government restrictions and public health measures are changing fast. If you travel, those changes may make it hard for you to return to your campus or academic center and resume activities. We will continue to update guidance as needed. While these restrictions are more stringent than current CDC guidelines, they are consistent with those imposed by many college and universities, corporations and state and local governments.
CDC provides recommendations on postponing or canceling travel via travel notices. A list of destinations with travel notices is available on the CDC website.
At this time, in the interest of your health and safety, international business travel is prohibited and all personal international travel is strongly discouraged. We want to avoid employees being stuck overseas if additional travel and re-entry restrictions are put in place. Faculty and staff should avoid or postpone domestic travel to geographic areas where COVID-19 community transmission is present based on the Centers for Disease Control and Prevention (CDC) risk assessment/travel advisory guidelines.
Additionally, the state of New Hampshire currently requires any individual that travels outside of New England, to quarantine for 10 days when returning to New Hampshire.
When I return from travel, am I required to stay at home?
For anyone who has traveled outside of New England, there will be the 10 day quarantine period.
If I do not have COVID-19 symptoms, am I expected to disclose a medical condition that the CDC says could make me especially vulnerable?
No. You are not required to disclose whether you have a medical condition that might place you at higher risk. The laws prohibiting discrimination based on disability prohibit us from requiring medical examinations of employees without symptoms.
What should I do if I am suffering from anxiety related to the crisis?
Please see the message from Student Health Services which addresses self-care, remote appointments with members of the counseling team, what to do in case of an emergency, and telehealth visits with a nurse practitioner in Health Services.
Can I stay in my residence hall or apartment if I am unable to return home?
On-campus housing is available on a restricted basis for residential students with exceptional circumstances. Requests to stay on the Rindge campus must be approved by Residential Life or Andrew Pollom, Dean of Student Affairs, and must be submitted in a required required Request to Remain on Campus form. Please contact at (603) 899-4162 if you have questions.
What are the hours of the Bubble?
The Bubble is currently open from 6am – 11pm daily for all students, faculty, and staff. It is not open to the public at this time.
How can I retrieve my belongings from the Rindge campus?
Students will be instructed to bring all necessary belongings home prior to leaving the residence halls at the end of the Fall (closing 11/24). If a student leaves at the end of the fall at later determines that they are withdrawing, taking a leave of absense or will not be returning to the residence halls in the Spring that student will coordinate a time to move out with residential life. Students will not be able to return between 11/24 and Spring move in to their residential assignment for any reason. For questions please contact Residential Life at or call 603-899-4176.
Is DiPietro Library open?
Consult the Library page for updates and more detailed information. or email Paul Jenkins, University Librarian at.
Is the Campus Center open?
The Campus Bookstore will be open Monday - Friday from 8:30 a.m. - 12:00 p.m.
Go to the Bookstore website and click the Covid-19 link at the top of the page for information on free access to ebooks and free shipping on rental returns and deadline extensions.
The Campus Post Office will be open from 9:30 a.m. – 12:00 p.m. on Monday, Wednesdays & Fridays for students to come & retrieve their mail/packages. For emergencies only: If the package for a student is an “emergency” delivery, the student can alert Facilities, and schedule to come to the warehouse and retrieve the package.
Is the IT Department open?
For IT related assistance please contact the IT Helpdesk at .
Have there been any changes to FPU’s commencement?
A determination will be made about the 2021 Commencement Ceremony in Early Spring of 2021. It is our desire, if we can safely manage it, to have the ceremony be as close to a traditional graduation as possible.
Are there any changes to business or financial services and functions?
At this time FPU is open, although many staff members are working remotely, and hours of operation have been adjusted.
I am afraid of getting infected and do not want to come to work. I feel safer staying at home. What are my options?
Under the current national state of emergency, Franklin Pierce University is ensuring continuity of pay for employees. Non-exempt (hourly paid) staff should enter COVID on their time sheet for any time during your normal shift that is not work. Exempt staff will continue to be paid and you should be in communication with your supervisor to discuss how to accomplish your work. This continuity of pay process remains in effect through March 31, 2020.
What if I can’t work remotely and changing my schedule will not work because I am sick; I have to self-quarantine; I have a family member who must self-quarantine; my child’s school is closed, and I have no childcare options?
Talk with your supervisor to explore how the work will be accomplished. If it is determined that no options will work in your situation, non-exempt (hourly paid) staff should enter COVID on their time sheet and paid leave will not be charged. Exempt staff will continue to be paid but again, must explore with the supervisor how work will be accomplished.
If I am sick or have to self-quarantine due to COVID-19, will short-term disability and Family Medical Leave Act (FMLA) apply?
Standard rules regarding short-term disability and FMLA will apply in the event you
are sick with COVID-19.
If you are not sick but must self-quarantine, short-term disability would not apply.
FMLA leave may apply if you are also caring for an ailing household member. In either
case, please reach out to Human Resources at to discuss.
What do I do if I feel unsafe at work because I fear I might be exposed to COVID-19 by coworkers or students who have traveled to an area with widespread sustained (ongoing) transmission?
Talk with your supervisor and Human Resources to discuss potential work options.
I meet with students (employees, patients, etc.) frequently as part of my job responsibilities. What should I do if I encounter someone who is obviously sick?
We encourage you to minimize face-to-face contact when possible and leverage
technology to conduct everyday business. Follow universal health precautions:
What assistance is available to help me cope with the emotional impact of this COVID-19 issue?
FPU provides resources to help full-time academic, staff and adjunct employees and eligible dependents deal with these types of life events through its Employee Assistance Program Hotline (EAP) at 1-800-316-2796. The EAP provides confidential, short-term counseling at no cost to the employee. The Centers for Disease Control and Prevention also provides guidance on mental health and coping.
How do I fill out my timesheet in order to be paid?
Please see the email communication from Human Resources/Payroll Department dated March 18, 2020.
What options are available for faculty and staff who've incurred expenses for upcoming business travel that must be cancelled?
Please work with your manager to cancel your travel commitments and request refunds or credits to use on future university travel.
What if I can’t come back to campus for a face-to-face class?
There are 8-week online classes available in Undergraduate Terms 3 and 4. Check out the list of classes on Campus Web. If this is the best option for you, please contact for the form and next steps.
I am a commuter student, but I want to take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations and in some cases with special circumstances. To request access, complete this form.
I’m an International Student, and I’m still waiting for my Visa so I can travel to the U.S. While I’m waiting, may I take my course remotely?
Remote access to Rindge courses is available to students who require accommodations and in some cases with special circumstances. To request access, complete this form.
Are all the computer labs open? How do I access course-specific software?
Wherever possible, physical computer labs will be replaced by virtual labs. Your course instructor will provide you with details about accessing these virtual labs. MAC labs will not be virtual and will be used for courses as scheduled.
How do I take my classes if I must quarantine or isolate myself due to COVID-19 or if I am awaiting test results?
You will be able to access your face-to-face courses remotely using the link provided by your course instructor. Classes are available synchronously, during scheduled class days/time only.
Will face-to-face courses be recorded for access outside of the scheduled f2f time?
No. Rindge classes are delivered face-to-face; students who have requested and received permission from Academic Affairs to attend classes remotely may do so synchronously, during scheduled class days/times only.
How do I know if my class is just face-to-face or if it will be a HyFlex model with students rotating in and out of the face-to-face session?
Check your course Canvas page for details or contact individual faculty members for course information.
How will lab/experiential classes be taken remotely?
Some labs and Experiential classes may not be available as a remote option. If you are approved to take classes remotely, you will be notified of any courses that will not be available in a remote format and may consider other options for your schedule.
Are faculty holding office hours?
Yes. Faculty will hold office hours and will include information about those hours in their course syllabi. Please check with your faculty or on your course Canvas page for details about how they are holding their office hours.
Will any faculty be teaching their classes in a remote only mode?
It is possible that a Faculty member may have permission to deliver their course(s) in a remote-only mode; please note that ALL courses are held synchronously, meaning they are “live” and held during their scheduled time.
Are we allowed to use the public spaces in the Academic Buildings? (e.g. Petrocelli, Marcucella, College of Business, Fitzwater)
Specific guidelines will be posted in these areas. Lingering in these public spaces is discouraged and in some cases may be prohibited.
What are the guidelines for using equipment from the Fitzwater Depot?
Fitzwater Director Kristen Nevious has a detailed set of guidelines for equipment checkout and use.
What if I can’t come back to campus for a face-to-face class?
There are 8-week online classes available in Undergraduate Terms 3 and 4. Check out the list of classes on Campus Web. If this is the best option for you, please contact for the form and next steps.
I want to stay home and take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations, and in some circumstances, with special circumstances. To request access, complete this form.
I am living on campus, but want to take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations, and in some cases, with special circumstances. To request access, complete this form.
I am only taking online classes. How does that impact my bill?
Billing is adjusted when the student completes the course modality process and is enrolled 100% online in either 8 week Undergrad Online Term 3 or Undergraduate Online Term 4. Students with combined enrolled in the Rindge semester or Undergraduate online 8 week terms do not require billing adjustments.
Will I lose my scholarships or will my financial aid change if I move to 8 week terms, 100% online?
Students who opt to enroll exclusively in 8 week undergraduate online terms, forfeit scholarship support during those terms of enrollment only. Students are required to notify and meet with Student Financial Services upon returning to semester (15 week) based enrollment. Financial aid eligibility will be revised based on students who change their enrollment to the 8 week term format; a revised award letter will be sent and students are encouraged to meet via zoom with their financial aid counselor in Student Financial Services.
What happens to my monthly payment plan if I move to 8 week terms, 100% online?
Student Financial Services will work with you to cancel your monthly payment plan and reflect previously made payments on your account appropriately.
I have been granted an exception or accommodation to attend my classes remotely. What happens to my tuition?
The only time tuition charges are changed is when the student moves into an 8 week, online format. Students granted permission to attend semester classes remotely will not receive any tuition adjustment.
I have a combination of remote and online classes. What happens to my tuition charges?
The only time tuition charges are changed is when the students moves 100% of their enrollment into an 8 week, online format. Students granted permission to attend semester classes remotely and who are simultaneously enrolled in 100% 8 week online coursework, will be charged up to 17 credits for all classes that fall within a given semester.
I have an outside scholarship from a private organization. What happens to this money if I move to 8 week, 100% online?
Student Financial Services will apply private scholarships evenly over each 8 week, 100% online term that the student is enrolled in, so long as the student continues to meet eligibility requirements, as specified by the scholarship fund.
I am a student taking some courses in person and other courses 100% online. Does my billing get adjusted?
No. The only time charges are adjusted is when the student completes the course modality process and withdraws from all semester-based classes.
If the University must send students home as a result of the COVID-19 pandemic, will I receive a refund?
The University is only required to refund students based upon the withdrawal refund policy. Students should familiarize themselves with the financial responsibilities policies and refund policies, found here: https://franklinpierce.edu/admissions/finaid/finaidbasics-Terms.htm
Can I still live on campus and be enrolled 100% online in the 8 week online terms?
Yes. Students who complete the course modality process with the Registrar and approved by their Dean can continue to live on campus and be enrolled in the 8 week online terms.
Will my billing due date change if I enroll in the 8 week 100% online terms?
Yes. Students who enroll in 8 week terms will be billed on a different schedule than the Rindge semester. Students will be required to adhere to billing due dates reflected on their statement of account.
Is there an insurance policy I can purchase for tuition charges?
Yes. Families can visit https://gradguard.com/ for more information.
What happens to my financial aid if I choose to remote 100% for the semester?
Your charges and financial aid will both be prorated according to your costs. Each student’s financial aid will be re-evaluated on an individual basis.
What is the difference between isolation and quarantine?
A student that at any time tests positive for COVID-19 will be placed in isolation. Isolation is set aside from other spaces established to house students who are in quarantine. Quarantine is for students who are symptomatic or named as a contact in contact tracing but who have not yet officially tested positive for COVID-19. If while in quarantine, someone tests positive for COVID-19, they will be moved to isolation.
How does contact tracing work?
A “contact” is defined by the New Hampshire Department of Health and Human Services as any individual that for a minimum of 10 minutes or more was within 6 feet or less of a positive individual whether or not they are wearing a mask. Anyone named as a contact during contact tracing must quarantine. The initial contact tracing process begins when the Director of Health Services notifies a student that they have tested positive for COVID-19 as discovered by testing. Students are asked to provide an initial list of individuals with whom they have had contact with, as defined above, beginning two days prior to their test date. Members of the Franklin Pierce University COVID-19 response team will contact these students to inform them they have been named as a contact for someone that has tested positive and to coordinate their move into quarantine.
If my child is in in quarantine/isolation, what will it be like?
A student will be assigned a room space in our quarantine area in which they must remain until cleared to leave. Meals will be delivered, trash will be taken out and laundry will be collected weekly. We will also work with all students in quarantine to get essential items, after they are disinfected, from their room. All students in quarantine will be allowed to attend classes remotely in synchrony with their in-person classes. We will of course work with students individually to make quarantine and isolation as pleasant as possible but it is not like the experience of living in their assigned residence hall and so patience will need to be exercised. Due to our inability to assure an outdoor space that can separate isolated and quarantined students on campus from other members of our community, students in isolation and quarantine do not have an option to go outside.
What if my child gets a COVID-19 test done will in isolation or quarantine and it comes back negative? Can they leave quarantine or isolation?
The New Hampshire Department of Health and Human Services will not permit an individual to test out of quarantine or isolation. They must complete their full time in quarantine and isolation before being permitted and cleared to rejoin general activities.
How long does isolation and quarantine generally last?
There are several factors, determined by the New Hampshire Department of Health and Human Services, that go into determining the prescribed number of days that a person must remain in isolation and quarantine. However, in general, if a student is asymptomatic and tests positive for COVID-19, they must isolate for a minimum of 10 days. If a student is named as a contact in contact tracing, they must quarantine for 10 days. The length of each is determined by the New Hampshire Department of Health and Human Services.
What if my child’s roommate tests positive? Will my child be quarantined?
Any student that has been significantly exposed to a confirmed COVID-19 case will be notified and given a safe quarantine room on campus and tested for COVID-19. Though this testing is to ensure those in quarantine are not sick, it is also to monitor any spread.
Will the University be testing students throughout the semester?
While all students, faculty and staff were tested during the move in period, additional testing (both scheduled and random) will also occur throughout the semester at no charge to the student.
Will there be a daily screening?
Yes. Employees and students will be required to fill out and complete a short, HIPPA Compliant Form daily, which records temperature and asks screening questions to identify any common symptoms of COVID. Students, faculty and staff will be required to provide their own thermometer. Failure to complete this document daily as directed could result in an individual’s removal from campus.
What should my child do or whom do they contact if they observe another student who might have coronavirus symptoms or is not adhering to guidelines?
We are asking all employees and students to encourage each other to report any potential COVID-19 symptoms to Human Resources or Health Services respectively. We also ask that anyone who believes other members of the community are showing symptoms of COVID-19 please report their concerns to Student Health Services.
We also ask that all members of the university community take an active role reminding others of the importance of wearing face masks and their required use, adhering to social distancing and other outline protocols ‒ and to report non-compliance to Campus Safety or Student Affairs so that the Student Conduct process can be implemented to maintain the safety of the campus.
What happens if my child does not want to adhere to the required precautionary and preventive measures of the University?
If a student feels that they cannot adhere to the COVID-19 preventative guidelines and protocols, contact the Dean of Students to discuss a leave of absence or other options that may be available.
What will happen if my student is documented for not following COVID-19 expectations?
Your student will be referred through the Student Conduct Review process.
How will Franklin Pierce University report active cases of COVID 19 on the campus?
In accordance with the guidance of the New Hampshire Department of Health and Human Services, Franklin Pierce will publish and update the number of active cases on campus as data becomes available here.
Will I have to sign a policy agreement and informed consent before I can move on campus (or start orientation or classes for commuters)?
Yes. This will be emailed to your Franklin Pierce account and must be signed before coming to campus. Failure to do so will result in your removal from campus.
Can I go to the dining hall any time I want? What are other food options on campus?
The dining hall will be open for Breakfast, lunch and dinner 7 days a week. Raven’s Nest will also be open for breakfast, lunch and dinner 7 days a week. Students will be able to use meals this year at the Raven’s Nest instead of just points. The Library Café will be open for breakfast and grab-and-go options Monday through Friday. In addition, students will be able to use meals for breakfast this year at the Café instead of just points. Grab-and-go options will be made available at a tent outside the dining hall for lunch and dinner Monday through Friday.
What precautionary measures have been taken in the dining locations?
All dining locations will disinfected and wiped down multiple times throughout the day. Capacity will be limited in all dining locations to ensure social distancing guidelines are met and Sodexo staff will seat students as spaces become available. There will be no self-serve options. Sodexo staff will serve you as your proceed through the line. Meal plans will no longer allow guest passes. Guest passes will be converted into 50 additional points for each plan that received one. Additional picnic tables will be available outside the dining hall for use during warmer months.
Can I leave campus any time I want?
Students must refrain from any non-essential travel during this academic year. If a student must leave campus, we expect them to adhere to all appropriate protective measures including facemasks and social distancing. Students must not go to high-risk locations such as indoor restaurants, clubs, movie theatres, concerts, sporting events, bars, or other large gatherings.
Will I be allowed to have guests visit?
Residential students will not be allowed to have visitors in the residence halls. Guests should not be invited to campus as a general practice. If you visit a friend on a different floor or in a different hall, even if you go to their assigned room, you must always have your mask on. Not allowing visitors is a preventative measure recommended by the New Hampshire Governor's office Guidance for Reopening Higher Education in the state.
What if I do not agree to adhere to the COVID-19 expectations?
You will not be permitted on campus. You should contact the Dean of Student Affairs office to discuss potential options available to you.
When will be know more about orientation?
Details on orientation can be found here.
What will happen if there is a COVID-19 outbreak on campus and you move to a remote-delivery model for classes?
We are prepared to pivot to an all-remote delivery model for classes should a significant outbreak that warrants that transition occur. It is our hope that by following the procedures, protocols and processes we have in place we can complete the semester without incident.
How often can students leave campus, for example to buy groceries?
We are not controlling students’ comings and goings from campus, but we are heavily advising them that they be thoughtful about why they are leaving campus, where they are going and how often they do so. There are of course myriad legitimate reasons to go off campus, for example doctor’s appointments, shopping for groceries, internships, employment, etc. We ask though that all students wear a mask and socially distance as much as possible while doing so both for the safety and well-being of those on campus and surrounding communities.
When will I find out about my roommate?
If you are a new student for Spring 2021 you will receive your housing assignment once your New Student Questionnaire is complete, most student receive these assignments prior to January 15th.
Where do students get ID badges and parking permits?
All new students for Spring 2021 will have an opportunity at the beginning of Orientation to have their ID photo taken.
For parking permits, all new students should now have access to Campus Web. Under the Campus Life tab, there is a link for parking permits. The parking pass will be delivered to your on campus mailbox once it is ready. Please note that parking will not be enforced for the first couple of weeks, but you will need to register your vehicle. If you have any questions or concerns you should stop by or contact Campus Safety.
Can you tell us more about the Freshman Seminar, what is it and what does it entail?
The Freshman Seminar, our GLE 101 course, is required of all incoming students. Everyone has a specific topic as determined by the instructor, but all have similar components that are designed to help you transition to the college community and the academic world at Franklin Pierce. All students will complete a career exploration project and a first-year inquiry project that will introduce them to the academic resources on campus. There will also be readings and discussions on the topic of the seminar as determined by the instructor and all sections have a minimum number of reading and writing assignments. The instructor will also be students’ first-year advisor, and will help them learn more about the University environment and how it works. Each seminar will also include two peer leaders who can help with any questions students have.
What is the process with mail and packages during the pandemic?
The Franklin Pierce mail department is following the United States Postal Services’ guidelines regarding COVID-19.
Student’s mailing address should be written as follows:
Student First and Last Name
FPU Box #XXXX
40 University Drive
Rindge, NH 03461
Will there be random tests of students?
Throughout the semester Student Health Services will conduct randomized testing, and will use a randomizer to identify who is tested. All students who are determined to be high-risk because of contact tracing will also be tested in the same way.
How will randomized testing in the Spring be different than it was in the fall?
Note: Student Athletes will have additional heightened testing requirements and those are outlined in the Return to Play documentation with Athletics.
For additional safety measure, the testing conducting in the Spring 2021 will increase in comparison to our total testing completed in the Fall 2020. We anticipate this increase in frequency and volume of testing is warranted given that we will be indoors more often in the Winter and Early Spring than we were in the Fall.
· All tests will be PCR tests, but we will be allowing self-administered tests for the Spring of 2021. This will increase a bit of convenience for those being selected to randomly test. These will not be the “brain tickle” tests that many people fear and dislike.
· Randomized Testing will occur every Tuesday in the Spring Semester. Students that are chosen for testing will be emailed 5 days prior, or Thursday of the previous week, to notify them that they have been selected.
· Students randomly selected for testing will pick up their tests in the Field House entry way beginning at 9:00am on Tuesday, the day of testing. Tests will be self-administered and can either be completed on the spot or can be taken to be administered later at a more convenient time. All tests must be returned no later than 2pm that day. Drop offs can occur in provided and monitored bins in the Field House or outside of Health Services in Granite Hall. A reminder email will go out to all students testing at 12pm to prompt them to complete and drop off their test by 2pm that afternoon if they have not already done so.
· Students will be emailed by the Broad Institute when their testing is completed to notify them of the results of their test. We anticipate test results arriving within 2-4 days of testing depending upon lab volume.
· Students that test positive for COVID 19 will have to follow our Isolation protocol and should expect outreach from a Contact Tracer in Health Services. Additionally, anyone that is identified through contact tracing as a potential contact will have to follow our Quarantine protocol.
· Students selected randomly for COVID 19 testing and do not test as required or who do not return their test by the 2pm deadline without prior acknowledgement and approval will receive a $25 charge on their student account to pay for the cost of the test. Any student that is randomly selected who has a conflict with testing or who picks up their test and for unseen circumstances cannot return it properly by the 2pm deadline the day of random testing, must contact either Health Services or the Dean of Student Affairs office for approval and to avoid being charged.
Have additional questions that are not listed here? Looking to get in contact with one of our offices? Check out the Key Contacts page to submit your questions to the appropriate office.