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Franklin Pierce University's guidelines, expectations, and processes were developed with guidance from, and in some part are governed by, the Centers for Disease Control (CDC), the New Hampshire Department of Health and Human Services NHDHHS), and the New Hampshire Governor's Office.
What are the testing expectations for returning to campus in the Spring Semester 2021?
All students will be asked to provide Student Health Services with a negative COVID-19 test within 7 days of arriving on campus for move in, or in the case of commuters, either the first day of orientation (new students) or classes (returning students).
Will the University be testing Students when we return for the Spring of 2021?
The University is also providing, in partnership with Convenient MD, on-site testing during the Spring return to campus. Students that cannot produce a negative COVID-19 test within 7 days prior to their arrival in Rindge, must submit to an onsite test to continue their move-in process. Additional testing will also occur throughout the semester.
What if I can't be tested and get results within the 7 day window before I arrive in Rindge?
First, don’t worry. We have asked that students attempt to be tested and receive the results within a 7 day period prior to either their arrival on campus (residential students) or their arrival for orientation or the first day of classes (commuter students). If this is not possible, we will test you on campus. Tests on campus will be administered during your scheduled return to campus time in the Spring of 2021. Commuters and early-arrival students, we will send a separate email to schedule your test in Rindge ‒ again if you cannot provide a negative result from a test taken on your own during the 7 day window.
Tests on campus will be administered during move-in between Sunday, August 16 and Wednesday, August 19. Commuters and early-arrival students, we will send a separate email to schedule your test in Rindge ‒ again if you cannot provide a negative result from a test taken on your own during the 72-hour window.
We encourage students to consider testing at any time prior to coming to campus for your own peace of mind. If you test at any time prior to your arrival on campus and test positive, this will enable you to start your quarantine from home. Please note that if you test negative, we will still test you upon arrival if the test was not performed within the prior 7 day period. And if do test positive, don’t worry! We will work with you to ensure that you don’t fall behind in your classes and will welcome you to Rindge as soon as you test negative and are released by your physician. The earlier we know, the more we can help and the less hassle it is for you!
Can I move in if I’m tested on campus?
Yes. Students that get tested when they are moving in will be permitted to move in while we await the test results as long as they adhere strictly to our safety protocols and processes. If they cannot, they will be asked to leave campus until their test results return.
What if I test positive for COVID-19?
If you do test positive, don’t worry! We will work with you to ensure that you don’t fall behind in your classes and will welcome you to Rindge as soon as you test negative and are released by your physician. The earlier we know, the more we can help and the less hassle it is for you! A student who tests positive for COVID-19 will be moved to one of our quarantine locations for treatment and observation. If a student tests positive for COVID-19 prior to coming to campus, they should notify Student Health Services and remain home until released by a physician.
What will testing look like and why should I get one before arriving in Rindge?
Protocol for testing upon return for the Spring of 2021 semester is currently being finalized. It will be shared with students and families in early January 2021 and prior to returning to campus.
What if I have a temperature when I arrive to move in?
All students will have their temperature taken when they arrive. Commuter students who’s temperature is 100.4 degrees or higher will be asked not to return to campus until their oral temperature has been 99 degrees or less for 72 hours without use of any medication. Residential students with a temperature of 100.4 degrees or higher should self-isolate and contact Student Health Services. Please know we will work with you if this occurs so that you are not navigating this situation without help. Our hope though is that by being tested in advance, even if it outside of the 72-hour window, and self-isolating as directed, we can avoid having any positive test results in Rindge as students arrive.
Before coming to campus for move-in, will I be required to self-isolate?
Students will be asked to self-quarantine at home for 14 days prior to coming to campus and limit all unnecessary contact with anyone outside of their immediate family. We expect all students to wear a face mask and abide by social distancing guidelines when interaction with others is required during this period. Students who travel outside of New England during break will need to complete the Travel Outside of New England form. This form will notify the university on the students intention to either quarantine at home without taking public transportation to return to campus or the need to quarantine support on campus.
What if I can’t completely self-isolate for 14 days before arriving in Rindge?
We are asking students to reduce non-essential travel and face-to-face contact with anyone outside of their immediate family for 14 days prior to arriving on campus. We recognize there are exceptions and that some students must work during this period or travel. In all cases, we ask that you: (1) wear a face mask and practice social distancing to avoid potential exposure and transmission, and (2) avoid going to high-risk locations like movie theatres, bars and clubs, or concerts and events. The key is to be smart and remember that your vigilance during this period will help protect all of us in Rindge. These expectations will apply on campus as well.
Any student who is traveling from outside of New England MUST quarantine for 14 days either prior to arrival or upon arrival to campus.
What are the testing expectations for commuter students?
Commuter students are to present Health Services with a negative COVID-19 test within 7 days of their first face-to-face class or in the case of new commuter students, their first day of orientation. If they cannot do this, they must come to campus during a prescheduled testing time during the return to campus at the beginning of the Spring Semester 2021.
Will faculty and staff also be tested?
Yes, faculty and staff will be tested.
Will there be testing available on-site?
Yes, testing will be available on campus during the return to campus period during the Spring 2021 semester. Please note that the University is covering the cost of these tests.
What is the University’s testing plan? Who will pay for testing?
At this time, any testing conducted when students’ move-on campus, during the established days of testing, or any additional semester testing conducted by Student Health Services will be covered by the University.
Will there be a daily screening?
Yes. Employees and students will be required to fill out and complete a short, HIPPA Compliant Form daily. Students, faculty and staff will be required to provide their own thermometer. Failure to complete this document daily as directed could result in your removal from campus.
Will I be allowed to class if I do not take my temperature every day?
Should this occur, please contact Student Health Services at 603 899-4130 or for support and guidance on next steps. Your health and the health of everyone on campus is our primary concern.
What should I do or whom do I contact if I observe another student who might have coronavirus symptoms?
We are asking for all employees and students to encourage each other to report any potential COVID-19 symptoms to Human Resources or Health Services respectively. We also ask that anyone who believes other members of the community are showing symptoms of COVID-19 please report their concerns to Student Health Services.
What happens if I do not want to adhere to the required precautionary and preventive measures the University expects of me?
You will not be permitted on campus. If you feel that you cannot adhere to the COVID-19 expectations, contact the Dean of Students office to discuss a leave of absence or other options that may be available to you.
What happens if I must go into quarantine/isolation?
Students who test positive for COVID-19 can return home if they do not have to board a plane or take any form of public transportation, including cabs or car services. If returning home is not an option, we have beds and spaces set aside for students that test positive for COVID-19, those who are symptomatic, or those who have been exposed to a confirmed COVID-19 case. Services will be required to sign off on the health of all students in quarantine before they return to in-person classes.
If I’m in quarantine/isolation, what will it be like?
A student will be assigned a room space in our quarantine area in which they must remain until cleared to leave. Meals will be delivered, trash will be taken out and laundry will be collected weekly. We will also work with all students in quarantine to get essential items, after they are disinfected, from their room. All students in quarantine will be allowed to attend classes remotely in synchrony with their in-person classes. We will of course work with students individually to make quarantine as pleasant as possible.
What if my roommate tests positive? Will I be quarantined?
Not necessarily. There are specific guidelines through the New Hampshire Department of Health and Human Services that dictate who will be considered and exposed contact for a positive COVID-19 case. If you are confirmed COVID-19 contact, you will be notified and given a safe quarantine room on campus and tested for COVID-19. Though this testing is to ensure those in quarantine are not sick, it is also to provide surveillance data for our campus. Unfortunately, you can NOT test out of quarantine. While in quarantine, we will make sure you are provided food, water, laundry services, and a safe way to get outside to get some fresh air.
I have anxiety about the nasal swab test. What should I expect?
For our tests, the swab will only be placed in the lower part of your nose and will not involve the “brain tickle” associated with early COVID-19 tests. The swab procedure will test will take less than 10 seconds to complete.
I am residential student, but I haven’t scheduled a move in time. When will I be tested?
Residential students will be tested when they arrive for their scheduled move in time. You should have received an email from Residential Life to schedule your move-in time, but if you have not, please contact the Residential Life office at 603 899-4176 or email Assistant Dean of Student Affairs Kat Dougherty at
Should I arrive on campus early for testing and move-in?
Given the protocols put in place as a result of the pandemic, we ask that students and their families not arrive on campus more than 10 minutes prior to their scheduled move-in time to avoid congestion and delays.
Can both roommates have the same slot to move in?
Our preference is that roommates move in one at a time in order to maximize social distancing and minimize any direct contact between families.
Can we move in and then eat breakfast locally?
There are few establishments locally available for breakfast and we ask that families if possible not do this to limit exposure. If a family does decide to dine at a local restaurant, we ask that they wear masks and follow all social distancing guidelines.
Will you be providing bins or dollies for move-in?
To avoid exposure, we will not provide bins or dollies during move-in. Families of course may bring ones of their own.
When will the testing consent form be sent out to residential and commuting students?
The consent form from our testing vendor, Convenient MD, will be sent to all residential and commuting students when they are provided access to sign up for a return to campus time. This will occur in early January, 2021.
When will the results from tests administered on campus be made available?
We expect test results within 3 to 5 days of being administered. For this reason it is crucially important that all students, family, faculty and staff wear masks at all times – with the exception for students being when they are in their dorm rooms or eating ‒ and follow all social distancing protocols in place.
Will family members accompanying students be tested when arriving on campus?
No, each student will be allowed to have two family members or friends help them move in. They will be required to wear masks as will everyone. We of course ask that if any family members or friends who exhibit any symptoms of COVID-19 not come to campus.
Is there a cost to have a COVID-19 test on campus?
No. There will be no cost to students either for COVID-19 tests taken during move-in days or randomly as needed throughout the semester.
What is the policy for Facemasks?
Masks/Face coverings must be worn AT ALL TIMES, except for when you are in your individual room, office, utilizing the bathroom for brushing teeth/showering etc. and when in your personal vehicle. If you are in your residential room and someone other than you roommate comes into your space, all occupants must then put on a mask.
What if I can’t wear a facemask?
A face mask remains the most effective barrier for reducing the transmission of COVID-19; however, if there is a specific reason a mask cannot be worn, students can work through the accommodations process for permission to instead wear a face shield.
What other protocols should I follow?
All students should maintain a minimum of six feet between one another, wear their face mask properly, wash their hands regularly for at least 20 seconds, stay home when they are sick, clean and disinfect surfaces regularly and cough or sneeze into a tissue, sleeve or elbow ‒ not their hands.What should I do or whom should I contact if I observe another student or a faculty or staff member who is not wearing a face covering?
We ask that all members of the university community take an active role reminding others of the importance of face masks and their required use ‒ and to report non-compliance to Campus Safety or Student Affairs so that the Student Conduct process can be implemented to maintain the safety of the campus.
Will the University provide masks and/or face coverings for all students?
No. All students should arrive on campus with a sufficient supply of face coverings ‒ this should be 1 or 2 per day. The university will also have a limited supply on hand for the instances where a mask was misplaced or forgotten.
How will students stay physically distanced in residence halls bathrooms?
There will be posters and stickers strategically placed to illustrate how much distance should be between individuals.
How will students stay physically distanced in classrooms?
Desks will be strategically placed within the classrooms; there will also be markings on the floor to assist in guiding proper placement. Larger spaces have also been transformed into classrooms to make social distancing easier.
Will student clubs, organizations and teams be able to meet in person?
Yes, if physical distance guidelines can be maintained. Please note that groups of ten or more people must wear face masks even when meeting outdoors.
What about my belongings and my roommates ‒ how can we prevent contamination during move-in?
We ask that you bring disinfectant cleaners and that you wipe down anything that can be disinfected when you arrive. While you are not required to wear a face mask in your room with your roommate, we ask that your family members do.
How frequently will common areas in residence halls be cleaned (e.g. lounges, bathrooms)?
A deep cleaning will occur at least daily in the residence halls. We encourage students to adopt a “if I touched it, I will clean it” commitment to provide an additional level of disinfection.
How will classrooms be cleaned?
All high traffic areas on campus will be deep cleaned daily and in many cases multiple times.
What about air quality?
The University took a number of steps to introduce more fresh air into ventilation systems. These included replacing filters within units, increasing fan speeds and cleaning ductwork.
Where can I find the latest information about COVID-19 and how FPU is preparing/responding?
Updates regarding Student expectations and how the university is responding to violations of said expectations can be found at the following two locations.
What is FPU doing to keep the university community informed?
Senior leadership of the university meets daily to prepare and respond in the event
that cases of COVID-19 become more widespread and directly impact the university.
FPU is using multiple communication channels to keep the university community across
campuses informed. These include:
How will FPU notify the university community if there is a case of COVID-19 at FPU?
On March 30, the University informed the community that a staff member on the Rindge campus was confirmed positive for COVID-19. The staff member had not been on campus for over 14 days, and we are following up on all possible contact made with students, staff and faculty in the week before this person began self-isolating at home. Any facilities or offices visited during that time are also being disinfected as part of our ongoing cleaning regimen. We are following the latest CDC guidelines in responding to this and any other potential exposure.
Is FPU coordinating with health agencies?
Yes. FPU senior staff, in collaboration with FPU Health Services, is coordinating closely with state health authorities on these and other measures, as well as following the guidelines provided by the Centers for Disease Control and the New Hampshire Department of Health and Human Services.
What is the current risk of COVID-19 to people in the United States?
COVID-19 illness remains a potential threat to the health and well-being of individuals in our communities. The risk appears greatest in those over 60 years old, and those with underlying immune compromise. Review the CDC's risk assessment for the latest information. At this time, there is no vaccine or specific treatment for COVID-19.
What are the symptoms of COVID-19?
The symptoms of COVID-19 are similar to other viral illnesses. Learn more about the symptoms associated with COVID-19, which may include severe symptoms such as:
What can I do to prevent the spread of COVID-19?
Please continue to follow all recommended health precautions.
What should I do if I see someone who may be ill?
Do not make judgments regarding a fellow student or colleague’s health. If you see someone who is clearly ill, encourage them to contact their family physician or Health Services.
What about university-related or personal travel plans?
Travel can increase the risk of exposure to you and the community. Government restrictions and public health measures are changing fast. If you travel, those changes may make it hard for you to return to your campus or academic center and resume activities. We will continue to update guidance as needed. While these restrictions are more stringent than current CDC guidelines, they are consistent with those imposed by many college and universities, corporations and state and local governments.
CDC provides recommendations on postponing or canceling travel via travel notices. A list of destinations with travel notices is available on the CDC website.
At this time, in the interest of your health and safety, international business travel is prohibited and all personal international travel is strongly discouraged. We want to avoid employees being stuck overseas if additional travel and re-entry restrictions are put in place. Faculty and staff should avoid or postpone domestic travel to geographic areas where COVID-19 community transmission is present based on the Centers for Disease Control and Prevention (CDC) risk assessment/travel advisory guidelines.
Additionally, the state of New Hampshire currently requires any individual that travels outside of New England, to quarantine for 14 days when returning to New Hampshire.
When I return from travel, am I required to stay at home?
If you recently traveled to any region with a “Level 3” Travel Health Notice from the CDC, you are asked to stay at home for 14 days beginning the day you return to the United States. Please do not return to your campus office for any reason until the 14 days have elapsed. Please contact your supervisor immediately to discuss options to accomplish your work.
If you return from travel from an area not designated “Level III” by the CDC, but where there have been identified cases of COVID-19, and have no symptoms of COVID-19, you are not required to stay home.
If you did not travel outside the United States, but did travel outside New England, you must also quarantine for 14 days. As long as the quarantine period takes place within a New England state, that is permitted. If your home is not within New England, we can quarantine you on campus for 14 days.
If I do not have COVID-19 symptoms, am I expected to disclose a medical condition that the CDC says could make me especially vulnerable?
No. You are not required to disclose whether you have a medical condition that might place you at higher risk. The laws prohibiting discrimination based on disability prohibit us from requiring medical examinations of employees without symptoms.
What should I do if I am suffering from anxiety related to the crisis?
Please see the message from Student Health Services which addresses self-care, remote appointments with members of the counseling team, what to do in case of an emergency, and telehealth visits with a nurse practitioner in Health Services.
Can I stay in my residence hall or apartment if I am unable to return home?
On-campus housing is available on a restricted basis for residential students with exceptional circumstances. Requests to stay on the Rindge campus must be approved by Residential Life or Andrew Pollom, Dean of Student Affairs, and must be submitted in a required required Request to Remain on Campus form. Please contact at (603) 899-4162 if you have questions.
What are the hours of the Bubble?
The Bubble is currently open from 6am – 11pm daily for all students, faculty, and staff. It is not open to the public at this time.
How can I retrieve my belongings from the Rindge campus?
Students will be instructed to bring all necessary belongings home prior to leaving the residence halls at the end of the Fall (closing 11/24). If a student leaves at the end of the fall at later determines that they are withdrawing, taking a leave of absense or will not be returning to the residence halls in the Spring that student will coordinate a time to move out with residential life. Students will not be able to return between 11/24 and Spring move in to their residential assignment for any reason. For questions please contact Residential Life at or call 603-899-4176.
Is DiPietro Library open?
We are pleased to announce that the DiPietro Library will reopen in two stages with
Stage 1 running from August 3rd to August 19th and Stage 2 set to run from August 20th to November 24th. (Details of Stage 2 will follow shortly.)
Please note that some policies below are fluid. Consult the Library web page for updates
and more detailed information.
Stage 1 hours will be Monday to Friday 8:00 a.m. to 4:30 p.m.
For questions about the DiPietro Library Stage 1 Reopening, please email Paul Jenkins, University Librarian at .
Is the Campus Center open?
The Campus Bookstore will be open Monday - Friday from 8:30 a.m. - 12:00 p.m.
Go to the Bookstore website and click the Covid-19 link at the top of the page for information on free access to ebooks and free shipping on rental returns and deadline extensions.
The Campus Post Office will be open from 9:30 a.m. – 12:00 p.m. on Monday, Wednesdays & Fridays for students to come & retrieve their mail/packages. For emergencies only: If the package for a student is an “emergency” delivery, the student can alert Facilities, and schedule to come to the warehouse and retrieve the package.
Is the IT Department open?
For IT related assistance please contact the IT Helpdesk at .
Have there been any changes to FPU’s commencement?
A determination will be made about the 2021 Commencement Ceremony in Early Spring of 2021. It is our desire, if we can safely manage it, to have the ceremony be as close to a traditional graduation as possible.
Are there any changes to business or financial services and functions?
At this time FPU is open, although many staff members are working remotely, and hours of operation have been adjusted.
What should I do if I feel ill at work or need to call in sick?
If you feel ill at work, please notify your supervisor and take steps to ensure your safety and well-being. If you plan to seek out medical care with your PCP or Health Services or Urgent/Care/Walk-in Clinics, please telephone them ahead of time to provide advance notice of your arrival.
If you are unable to work because you have symptoms associated with a cold or flu, stay home and use accrued sick leave (if available) to replace salary. If you need to stay home to care for a family member with cold or flu symptoms, use accrued paid time off or Family Leave (FMLA) to replace salary, if available. If you have any additional concerns or questions, please consult with Human Resources at .
My child’s school closed, and I need to be home to care for them - what should I do?
Reach out to your supervisor to discuss options to accomplish your work. If working remotely is an option, follow the guidelines to gain approval from your supervisor. If working remotely is not possible, discuss with your supervisor and human resources as needed whether a modified work schedule or other options will work.
Can I work remotely?
The university remains open and we continue to need staffing levels across the university in the coming weeks. Not all our work can be accomplished remotely but where this is a potential option, please refer to the most recent University communication regarding remote work from March 18 through March 31.
I am afraid of getting infected and do not want to come to work. I feel safer staying at home. What are my options?
Under the current national state of emergency, Franklin Pierce University is ensuring continuity of pay for employees. Non-exempt (hourly paid) staff should enter COVID on their time sheet for any time during your normal shift that is not work. Exempt staff will continue to be paid and you should be in communication with your supervisor to discuss how to accomplish your work. This continuity of pay process remains in effect through March 31, 2020.
What if I can’t work remotely and changing my schedule will not work because I am sick; I have to self-quarantine; I have a family member who must self-quarantine; my child’s school is closed, and I have no childcare options?
Talk with your supervisor to explore how the work will be accomplished. If it is determined that no options will work in your situation, non-exempt (hourly paid) staff should enter COVID on their time sheet and paid leave will not be charged. Exempt staff will continue to be paid but again, must explore with the supervisor how work will be accomplished.
If I am sick or have to self-quarantine due to COVID-19, will short-term disability and Family Medical Leave Act (FMLA) apply?
Standard rules regarding short-term disability and FMLA will apply in the event you
are sick with COVID-19.
If you are not sick but must self-quarantine, short-term disability would not apply.
FMLA leave may apply if you are also caring for an ailing household member. In either
case, please reach out to Human Resources at to discuss.
What do I do if I feel unsafe at work because I fear I might be exposed to COVID-19 by coworkers or students who have traveled to an area with widespread sustained (ongoing) transmission?
Talk with your supervisor and Human Resources to discuss potential work options.
I meet with students (employees, patients, etc.) frequently as part of my job responsibilities. What should I do if I encounter someone who is obviously sick?
We encourage you to minimize face-to-face contact when possible and leverage
technology to conduct everyday business. Follow universal health precautions:
What assistance is available to help me cope with the emotional impact of this COVID-19 issue?
FPU provides resources to help full-time academic, staff and adjunct employees and eligible dependents deal with these types of life events through its Employee Assistance Program Hotline (EAP) at 1-800-316-2796. The EAP provides confidential, short-term counseling at no cost to the employee. The Centers for Disease Control and Prevention also provides guidance on mental health and coping.
How do I fill out my timesheet in order to be paid?
Please see the email communication from Human Resources/Payroll Department dated March 18, 2020.
What options are available for faculty and staff who've incurred expenses for upcoming business travel that must be cancelled?
Please work with your manager to cancel your travel commitments and request refunds or credits to use on future university travel.
What if I can’t come back to campus for a face-to-face class?
There are 8-week online classes available in Undergraduate Terms 3 and 4. Check out the list of classes on Campus Web. If this is the best option for you, please contact for the form and next steps.
I want to stay home and take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations, and in some circumstances, with special circumstances. To request access, download and complete this form.
I am living on campus, but want to take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations, and in some circumstances, with special circumstances. To request access, download and complete this form.
I am living on campus, but want to take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations, and in some cases, with special circumstances. To request access, download and complete this form.
I am a commuter student, but I want to take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations and in some cases with special circumstances. To request access, download and complete this form.
I’m an International Student, and I’m still waiting for my Visa so I can travel to the U.S. While I’m waiting, may I take my course remotely?
Remote access to Rindge courses is available to students who require accommodations and in some cases with special circumstances. To request access, download and complete this form.
How do I take my classes if I must quarantine or isolate myself due to COVID-19 or if I am awaiting test results?
Remote access to Rindge courses is available to students who require accommodations and in some cases with special circumstances. To request access, download and complete this form.
How do I take my classes if I must quarantine or isolate myself due to COVID-19 or if I am awaiting test results?
You will be able to access your face-to-face courses remotely using the link provided by your course instructor.
Will face-to-face courses be recorded for access outside of the scheduled f2f time?
No. Rindge classes are delivered face-to-face only; our new classroom technology will allow students to attend remotely during scheduled class days/time only.
How will lab/experiential classes be taken remotely?
Labs and Experiential classes may not be available as a remote option. If you are approved to take classes remotely, you will be notified of any courses that will not be available in a remote format and may consider other options for your schedule.
Are all the computer labs open? How do I access course-specific software?
Wherever possible, physical computer labs will be replaced by virtual labs. Your course instructor will provide you with details about accessing these virtual labs. MAC labs will not be virtual and will be used for courses as scheduled.
Are faculty holding office hours?
Yes. Faculty will hold office hours and will include information about those hours in their course syllabi. Generally, faculty will hold office hours remotely, but may be available for an outdoor meeting if needed. Please check with your faculty for details about how they are holding their office hours.
Are we allowed to use the public spaces in the Academic Buildings? (e.g. Petrocelli, Marcucella, College of Business, Fitzwater)
Specific guidelines will be posted in these areas. Lingering in these public spaces is discouraged and in some cases may be prohibited.
What are the guidelines for using equipment from the Fitzwater Depot?
Fitzwater Director Kristen Nevious has a detailed set of guidelines for equipment checkout and use.
How do I know if my class is just face-to-face or if it will be a HyFlex model with students rotating in and out of the face-to-face session?
Check your course Canvas page for details or contact individual faculty members for course information.
Will any faculty be teaching their classes in a remote only mode?
It is possible that a Faculty member may have permission to deliver their course(s) in a remote-only mode; please note that ALL courses are held synchronously, meaning they are “live” and held during their scheduled time.
What if I can’t come back to campus for a face-to-face class?
There are 8-week online classes available in Undergraduate Terms 3 and 4. Check out the list of classes on Campus Web. If this is the best option for you, please contact for the form and next steps.
I want to stay home and take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations, and in some circumstances, with special circumstances. To request access, download and complete this form.
I am living on campus, but want to take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations, and in some circumstances, with special circumstances. To request access, download and complete this form.
I am living on campus, but want to take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations, and in some cases, with special circumstances. To request access, download and complete this form.
I am a commuter student, but I want to take all of my Rindge classes remotely. Am I allowed to do this?
Remote access to Rindge courses is available to students who require accommodations and in some cases with special circumstances. To request access, download and complete this form.
I am only taking online classes. How does that impact my bill?
Billing is adjusted when the student completes the course modality process and is enrolled 100% online in either 8 week Undergrad Online Term 3 or Undergraduate Online Term 4. Students with combined enrolled in the Rindge semester or Undergraduate online 8 week terms do not require billing adjustments.
Will I lose my scholarships or will my financial aid change if I move to 8 week terms, 100% online?
Students who opt to enroll exclusively in 8 week undergraduate online terms, forfeit scholarship support during those terms of enrollment only. Students are required to notify and meet with Student Financial Services upon returning to semester (15 week) based enrollment. Financial aid eligibility will be revised based on students who change their enrollment to the 8 week term format; a revised award letter will be sent and students are encouraged to meet via zoom with their financial aid counselor in Student Financial Services.
What happens to my monthly payment plan if I move to 8 week terms, 100% online?
Student Financial Services will work with you to cancel your monthly payment plan and reflect previously made payments on your account appropriately.
I have been granted an exception or accommodation to attend my classes remotely. What happens to my tuition?
The only time tuition charges are changed is when the student moves into an 8 week, online format. Students granted permission to attend semester classes remotely will not receive any tuition adjustment.
I have a combination of remote and online classes. What happens to my tuition charges?
The only time tuition charges are changed is when the students moves 100% of their enrollment into an 8 week, online format. Students granted permission to attend semester classes remotely and who are simultaneously enrolled in 100% 8 week online coursework, will be charged up to 17 credits for all classes that fall within a given semester.
I have an outside scholarship from a private organization. What happens to this money if I move to 8 week, 100% online?
Student Financial Services will apply private scholarships evenly over each 8 week, 100% online term that the student is enrolled in, so long as the student continues to meet eligibility requirements, as specified by the scholarship fund.
I am a student taking some courses in person and other courses 100% online. Does my billing get adjusted?
No. The only time charges are adjusted is when the student completes the course modality process and withdraws from all semester-based classes.
If the University must send students home as a result of the COVID-19 pandemic, will I receive a refund?
The University is only required to refund students based upon the withdrawal refund policy. Students should familiarize themselves with the financial responsibilities policies and refund policies, found here: https://franklinpierce.edu/admissions/finaid/finaidbasics-Terms.htm
Can I still live on campus and be enrolled 100% online in the 8 week online terms?
Yes. Students who complete the course modality process with the Registrar and approved by their Dean can continue to live on campus and be enrolled in the 8 week online terms.
Will my billing due date change if I enroll in the 8 week 100% online terms?
Yes. Students who enroll in 8 week terms will be billed on a different schedule than the Rindge semester. Students will be required to adhere to billing due dates reflected on their statement of account.
Is there an insurance policy I can purchase for tuition charges?
Yes. Families can visit https://gradguard.com/ for more information.
What happens to my financial aid if I choose to remote 100% for the semester?
Your charges and financial aid will both be prorated according to your costs. Each student’s financial aid will be re-evaluated on an individual basis.
What is the difference between isolation and quarantine?
A student that at any time tests positive for COVID-19 will be placed in isolation. Isolation is set aside from other spaces established to house students who are in quarantine. Quarantine is for students who are symptomatic or named as a contact in contact tracing but who have not yet officially tested positive for COVID-19. If while in quarantine, someone tests positive for COVID-19, they will be moved to isolation.
How does contact tracing work?
A “contact” is defined by the New Hampshire Department of Health and Human Services as any individual that for a minimum of 10 minutes or more was within 6 feet or less of a positive individual whether or not they are wearing a mask. Anyone named as a contact during contact tracing must quarantine. The initial contact tracing process begins when the Director of Health Services notifies a student that they have tested positive for COVID-19 as discovered by testing. Students are asked to provide an initial list of individuals with whom they have had contact with, as defined above, beginning two days prior to their test date. Members of the Franklin Pierce University COVID-19 response team will contact these students to inform them they have been named as a contact for someone that has tested positive and to coordinate their move into quarantine.
A caseworker with the New Hampshire Department of Health and Human Services will likely contact the student that tested positive within 48 hours to do additional investigation and contact tracing. At that time, additional individuals may be identified by the NH DHHS who may also need to move into quarantine.
What if my child tests positive for COVID-19?
All students who test positive for COVID-19 are required by the New Hampshire Department of Health and Human Services to self-isolate ‒ either at home if they can safely travel there without using any form of public transportation ‒ or in one of our isolation locations on campus.
While the student is in isolation, we will work with them to ensure that they do not fall behind in their classes and are able to take all of their classes remotely in synchrony with their existing class schedule. We will of course also work with each student to make isolation and/or quarantine as pleasant as possible. It goes without saying that our students’ well-being is our first priority and at no point in this process will they be on their own.
What happens if my child must go into quarantine/isolation?
Students who test positive for COVID-19 have the option to return home if they do not have to board a plane or take any form of public transportation, including cabs or car services. If returning home is not an option, we have beds and spaces set aside for students that test positive for COVID-19, those who are symptomatic, or those who have been exposed to a confirmed COVID-19 case. The New Hampshire Department of Health and Human Services will be required to sign off on the health of all students in quarantine and isolation before they can return to in-person classes.
If my child is in in quarantine/isolation, what will it be like?
A student will be assigned a room space in our quarantine area in which they must remain until cleared to leave. Meals will be delivered, trash will be taken out and laundry will be collected weekly. We will also work with all students in quarantine to get essential items, after they are disinfected, from their room. All students in quarantine will be allowed to attend classes remotely in synchrony with their in-person classes. We will of course work with students individually to make quarantine and isolation as pleasant as possible but it is not like the experience of living in their assigned residence hall and so patience will need to be exercised. Due to our inability to assure an outdoor space that can separate isolated and quarantined students on campus from other members of our community, students in isolation and quarantine do not have an option to go outside.
What if my child gets a COVID-19 test done will in isolation or quarantine and it comes back negative? Can they leave quarantine or isolation?
The New Hampshire Department of Health and Human Services will not permit an individual to test out of quarantine or isolation. They must complete their full time in quarantine and isolation before being permitted and cleared to rejoin general activities.
How long does isolation and quarantine generally last?
There are several factors, determined by the New Hampshire Department of Health and Human Services, that go into determining the prescribed number of days that a person must remain in isolation and quarantine. However, in general, if a student is asymptomatic and tests positive for COVID-19, they must isolate for a minimum of 10 days. If a student is named as a contact in contact tracing, they must quarantine for 14 days. The length of each is determined by the New Hampshire Department of Health and Human Services.
What if my child’s roommate tests positive? Will my child be quarantined?
Any student that has been significantly exposed to a confirmed COVID-19 case will be notified and given a safe quarantine room on campus and tested for COVID-19. Though this testing is to ensure those in quarantine are not sick, it is also to monitor any spread.
Note, the New Hampshire Department of Health and Human Services must sign off on the health of all students before they are released from quarantine.
While in quarantine, we will of course make sure students are provided with food, water, laundry services, and a safe way to get outside to get some fresh air. Please note, too, that students will offered counseling services at all times to comfort them and address any anxiety they may feel as a result of exposure to COVID-19. It goes without saying that our students’ well-being is our first priority and at no point in this process will they be on their own.
Will the University be testing students throughout the semester?
While all students, faculty and staff were tested during the move in period, additional testing (both scheduled and random) will also occur throughout the semester at no charge to the student.
Will there be a daily screening?
Yes. Employees and students will be required to fill out and complete a short, HIPPA Compliant Form daily, which records temperature and asks screening questions to identify any common symptoms of COVID. Students, faculty and staff will be required to provide their own thermometer. Failure to complete this document daily as directed could result in an individual’s removal from campus.
What should my child do or whom do they contact if they observe another student who might have coronavirus symptoms or is not adhering to guidelines?
We are asking all employees and students to encourage each other to report any potential COVID-19 symptoms to Human Resources or Health Services respectively. We also ask that anyone who believes other members of the community are showing symptoms of COVID-19 please report their concerns to Student Health Services.
We also ask that all members of the university community take an active role reminding others of the importance of wearing face masks and their required use, adhering to social distancing and other outline protocols ‒ and to report non-compliance to Campus Safety or Student Affairs so that the Student Conduct process can be implemented to maintain the safety of the campus.
What happens if my child does not want to adhere to the required precautionary and preventive measures of the University?
If a student feels that they cannot adhere to the COVID-19 preventative guidelines and protocols, contact the Dean of Students to discuss a leave of absence or other options that may be available.
What will happen if my student is documented for not following COVID-19 expectations?
Your student will be referred through the Student Conduct Review process.
How will Franklin Pierce University report active cases of COVID 19 on the campus?
In accordance with the guidance of the New Hampshire Department of Health and Human Services, Franklin Pierce will publish and update the number of active cases on campus as data becomes available here.
Will I have to sign a policy agreement and informed consent before I can move on campus (or start orientation or classes for commuters)?
Yes. This will be emailed to your Franklin Pierce account and must be signed before coming to campus. Failure to do so will result in your removal from campus.
Can I go to the dining hall any time I want? What are other food options on campus?
The dining hall will be open for Breakfast, lunch and dinner 7 days a week. Raven’s Nest will also be open for breakfast, lunch and dinner 7 days a week. Students will be able to use meals this year at the Raven’s Nest instead of just points. The Library Café will be open for breakfast and grab-and-go options Monday through Friday. In addition, students will be able to use meals for breakfast this year at the Café instead of just points. Grab-and-go options will be made available at a tent outside the dining hall for lunch and dinner Monday through Friday.
What precautionary measures have been taken in the dining locations?
All dining locations will disinfected and wiped down multiple times throughout the day. Capacity will be limited in all dining locations to ensure social distancing guidelines are met and Sodexo staff will seat students as spaces become available. There will be no self-serve options. Sodexo staff will serve you as your proceed through the line. Meal plans will no longer allow guest passes. Guest passes will be converted into 50 additional points for each plan that received one. Additional picnic tables will be available outside the dining hall for use during warmer months.
Can I leave campus any time I want?
Students must refrain from any non-essential travel during this first semester. If a student must leave campus, we expect them to adhere to all appropriate protective measures including facemasks and social distancing. Students must not go to high-risk locations such as indoor restaurants, clubs, movie theatres, concerts, sporting events, bars, or other large gatherings.
It is important to be aware that the State of New Hampshire currently requires that anyone that travels outside of a New England state must quarantine for 14 days upon return to New Hampshire. Please account for this if you plan to travel outside of New England.
Will I be allowed to have guests visit?
Residential students will not be allowed to have visitors in the residence halls. Guests should not be invited to campus as a general practice. If you visit a friend on a different floor or in a different hall, even if you go to their assigned room, you must always have your mask on. Not allowing visitors is a preventative measure recommended by the New Hampshire Governor's office Guidance for Reopening Higher Education in the state.
What if I do not agree to adhere to the COVID-19 expectations?
You will not be permitted on campus. You should contact the Dean of Student Affairs office to discuss potential options available to you.
When will be know more about orientation?
Details on orientation can be found here.
What will happen if there is a COVID-19 outbreak on campus and you move to a remote-delivery model for classes?
We are prepared to pivot to an all-remote delivery model for classes should a significant outbreak that warrants that transition occur. It is our hope that by following the procedures, protocols and processes we have in place we can complete the semester without incident.
How often can students leave campus, for example to buy groceries?
We are not controlling students’ comings and goings from campus, but we are heavily advising them that they be thoughtful about why they are leaving campus, where they are going and how often they do so. There are of course myriad legitimate reasons to go off campus, for example doctor’s appointments, shopping for groceries, internships, employment, etc. We ask though that all students wear a mask and socially distance as much as possible while doing so both for the safety and well-being of those on campus and surrounding communities.
When will I find out about my roommate?
If you are a new student for Spring 2020 you will receive your housing assignment once your New Student Questionnaire is complete, most student receive these assignments prior to January 15th.
Where do students get ID badges and parking permits?
All new students for Spring 2020 will have an opportunity at the beginning of Orientation to have their ID photo taken.
For parking permits, all new students should now have access to Campus Web. Under the Campus Life tab, there is a link for parking permits. The parking pass will be delivered to your on campus mailbox once it is ready. Please note that parking will not be enforced for the first couple of weeks, but you will need to register your vehicle. If you have any questions or concerns you should stop by or contact Campus Safety.
Can you tell us more about the Freshman Seminar, what is it and what does it entail?
The Freshman Seminar, our GLE 101 course, is required of all incoming students. Everyone has a specific topic as determined by the instructor, but all have similar components that are designed to help you transition to the college community and the academic world at Franklin Pierce. All students will complete a career exploration project and a first-year inquiry project that will introduce them to the academic resources on campus. There will also be readings and discussions on the topic of the seminar as determined by the instructor and all sections have a minimum number of reading and writing assignments. The instructor will also be students’ first-year advisor, and will help them learn more about the University environment and how it works. Each seminar will also include two peer leaders who can help with any questions students have.
What is the process with mail and packages during the pandemic?
The Franklin Pierce mail department is following the United States Postal Services’ guidelines regarding COVID-19.
Student’s mailing address should be written as follows:
Student First and Last Name
FPU Box #XXXX
40 University Drive
Rindge, NH 03461
Will there be random tests of students?
Throughout the semester Student Health Services will conduct randomized testing, and will use a randomizer to identify who is tested. All students who are determined to be high-risk because of contact tracing will also be tested in the same way.
Will your inform parents and/or family members if a student comes down with COVID-19?
Yes, Student Affairs will inform parents or family members if a student comes down with COVID-19.
Have additional questions that are not listed here? Looking to get in contact with one of our offices? Check out the Key Contacts page to submit your questions to the appropriate office.
