Online Student Complaint Process

Franklin Pierce University attempts to resolve student complaints through the institution’s Student Complaint Procedure.

If a complaint cannot be resolved by the University’s internal processes, NH residents and out of state students residing in SARA states (SARA member states) may choose to file a written complaint with the New Hampshire Division of Educator Support and Higher Education. Contact information and link to the online form may be found below:

New Hampshire Division of Educator Support and Higher Education

Laura Stoneking, Administrator
101 Pleasant St
Concord, NH 03301-3860
Phone: (603) 271-3494

New Hampshire Division of Educator Support and Higher Education

NC–SARA Student Complaints Procedure

Franklin Pierce University operates under the approval of “NC-SARA”, National Council for State Authorization Reciprocity Agreements. As required by the NC-SARA student complaint process, a student must first attempt to resolve their complaint at the institutional level.

Student complaint procedure for New Hampshire residents and out-of-state students who reside in SARA member states

Students whose complaint is not resolved within the institution may choose to file a written complaint with the Division of Educator Support and Higher Education.

Non – SARA Member State Student Complaints Procedure

For residents not located in a SARA member state with complaints not resolved at the institutional level, you may contact the appropriate authority in your state of residence.

CONTACT Student Conduct

Kat Dougherty, Assistant Dean of Student Affairs
(603) 899-4178
doughertyk@franklinpierce.edu
Mon - Fri, 8 a.m. - 4:30 p.m.