Frequently asked questions

A nurse practitioner, registered nurse, and licensed practical nurse are available. Our medical staff is qualified and equipped to diagnose, prescribe and treat routine illnesses and medical conditions. In addition, a wide range of health promotion, education, and disease prevention are provided throughout the calendar year.

There is no cost for a medical visit, however, there are several fee-based services. Some of the fee-based services offered, are the following: Flu vaccine; Birth control; Plan B; MMR; Physical; PPD/Tuberculosis; Meningitis (MenACWY); and Tetanus. For an inclusive fee schedule, contact Health Services directly.

Students can pay with cash, a personal check or apply the cost to their student account for any fee-based services. Health Services cannot process debit or credit cards.

Students who do not require emergency care, need to schedule an appointment to be seen. Health Services is located on the plaza level of Granite Hall. The hours of operation are Monday–Friday, 8:00 am – 4:30 pm, phone 603-899-4130 (if there is no answer, please leave a message).

For students who wish to be seen, we offer Walk-in hours 8:30 – 11:30, for the remainder of the day appointments should be scheduled.

The Centers for Disease Control & Prevention and The New Hampshire Health and Human Services recommends all new incoming college students receive the meningitis vaccine. This vaccine can be provided by your medical provider or by the professional health provider in Health Services. The fee for the meningitis MenACWY vaccine is $130.00 and a scheduled appointment is recommended.

Yes! In the event of an unexpected incident that may call for emergency transportation to a hospital, it is mandatory students have private health insurance. There may be times where the health provider at the health center advises a trip to an outside facility (urgent care, hospital, or emergency room).

Please note: if off-campus care is needed, the student is responsible for payment.

No, not at this time.

No. However, upon request Health Services will provide a receipt for services. A student can submit a receipt to the insurance company for consideration of a reimbursement.

Please note: Quest is utilized for certain laboratory services who do process student health insurance.  Students are responsible for payment for such services.

Yes, there is a $10.00 fee for missed appointments. If you need to cancel or reschedule, we ask that you please contact the front desk in Health Services.

If Health Services is closed and you need medical advice and/or standard treatment, we recommend contacting Convenient MD, 351 Winchester Street, Keene, NH; w. 603-352-3406 or Heywood Urgent Care,  266 Main Street, Gardner MA 01440 978-669-5959.

Monadnock Community Hospital, 452 Old Street Road, Peterborough; w. 603-924-7191 (23 minute drive from campus) and Cheshire Medical Center, 580 Court Street, Keene; w. 603-354-5400 (28 minute drive from campus).

Trained and certified Emergency Medical Technicians (FPU students) are available during the academic year. If you have an emergency call (603) 899-5555.

Yes. Please be sure to note all current medications you are taking on your health form. It is important to report to Health Services any changes in your health or newly prescribed medications you need throughout your tenure at the university.

Yes, you may keep your medicine in your room in a locked box as long as it is prescribed to you and has the original label on the bottle. During certain circumstances, your prescriptions can also be safely stored at Health Services. Note that Health Services is not open after 4:30 pm during the week, on weekends or on designated holidays.

The nurse practitioner dispenses some prescription medication and offers over-the- counter medication to students. Please enquire Health Services regarding specific pricing for in-house over the counter medications.  Prescriptions are typically sent to two local pharmacies close to campus. Hannaford Food Market Pharmacy (603-899-2115) and Walmart Pharmacy (603-899-6965). These pharmacies are located in close proximity to each other in Rindge. The FPU campus shuttle service (when available) provides transportation to both pharmacies.

Students can request and borrow these items from Health Services at no charge.

FPU Health Services is HIPPA compliant. Health Services maintains confidentiality for all students seen in accordance with professional ethics and legal guidelines. Student medical records are retained in Health Services for five years after a student leaves Franklin Pierce University.

FPU Health Services is HIPAA compliant. HIPAA is, ‘Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient’s consent or knowledge’. (CDC)

Health Services maintains confidentiality for all students seen in accordance with professional ethics and legal guidelines. Student medical records are retained in Health Services for five years after a student leaves Franklin Pierce University.

Health Services requires all incoming students be immunized against a number of infectious diseases, complete a tuberculosis (TB) screening questionnaire, and provide a physical exam (within the one year). Proof of immunity signed by your medical provider or a notarized medical form of exemption are required, if necessary. Without this information, a “health hold” will be placed preventing registration for classes.